Customer Services
- Help Us Improve!
- Just take a few moments to tell us why you're here and why you may or may not come back!
- Contact Us
- Whether its a question query or complaint use this form to tell us what you are thinking. You can also upload a photo or file to show us something too.
- Service Guaranteed
- Builder Superstore endeavours to meet your expectations. We want you to be satisfied with your purchase and the service we give you. Here are our service standards.
- Delivery Information
Builder Superstore aims to deliver your orders as quickly as possible. Next day delivery is available on orders placed before 12 noon.
- Returns
- Builder Superstore aims to always provide high quality goods that are fault free and undamaged. On occasion however, goods may need to be returned. Returns are governed by these Terms and Conditions.
- Samples
- Next day delivery on all samples is standard for Builder Superstore. Most of our product range is available for sampling and is free of charge.
- Website Security
Builder Superstore is checked daily for security using both our own testing methods and Hacker Guardian.
- Terms of Sale - Non Trade
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- Your agreement to comply with and be bound by these Builder Superstore Terms and Conditions of (non-trade) Sale is deemed to occur upon your first use of the Web Site.
- Terms of Sale - Trade
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- Your agreement to comply with and be bound by these Builder Superstore Terms and Conditions of (trade) Sale is deemed to occur upon your first use of the Web Site.
- Privacy Policy
- This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.
- Terms of Use
This agreement applies as between you, the User of this Web Site and Builder Superstore, the owner of this Web Site.
- Disclaimers
Builder Superstore makes no warranty or representation that the Web Site will meet your requirements.
